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Inteligator is an online search service that offers users background checks of people for a monthly fee after three days, four days, one week, or fourteen days of discounted trial. The background checks are non-Fair Credit and Reporting Act (FCRA) compliant and cannot be used as a basis for credit scores, employment, tenant screening, or other related business transactions. The service is available to paying users who can use it from their smartphones or the web browser of their computer. Inteligator compiles its records through federal records sources, state records sources, county records sources, and online sources. The results from searches carried out on Inteligator include people search, address search, reverse phone lookup search, social media search, and email address search results. Subscribers to the service on a monthly subscription have access to unlimited searches and records.
Users of the Inteligator service provide the first name, last name, and state to search records from the Inteligator databases which include arrest and warrants, mugshots, criminal records, convictions, jail records, traffic tickets, bankruptcies, legal judgments, divorce records, phone address, hidden social profiles, email addresses, marriage records, divorce records, personal assets, property records, education records, licenses and permits, contact profiles, birth records, and deep web records.
Inteligator collects information on its uses as they use the service. This is used to improve the quality of the service and also to enhance the experience of the users. The service does not collect personally identifiable information from users unless such information is provided by the user. All information collected from the user is encrypted to ensure its confidentiality in the advent of exposure or loss to prevent misuse and alteration. The type of information collected includes:
- Name, email address as well as credit card or other payment information, and billing address when a user purchases a service from Inteligator. This Information, required to complete purchases, is provided to a third-party vendor who processes the payments and completes the transaction.
- Searches made via the service are stored for sixty days after which Inteligator deletes this information.
- Log files are generated through the use of the service which stores non-personally identifiable information such as internet protocol (IP) addresses, type of browser, internet service provider (ISP), referring pages, exit pages, operating system, date/time stamps, and other related data.
- Cookies are stored on the user's computer as small-sized text files to keep records of the user's activities. Inteligator uses session cookies to simplify the user's experience. These session cookies are deleted from the computer when the user closes their browser. Inteligator uses tracking cookies to enrich the experience of the user and also to develop a better understanding of how the users use the service. Tracking cookies remain on the hard drive of users for a period long after visiting the website. Users can decline cookies but declining will lead to some of the services offered by Inteligator becoming unavailable.
The process of removing the information of users from Inteligator is a little bit complicated. Users of the service or other individuals who do not want their information on the service need to request the removal of their information. This request for removal is done using a 'Contact Us' form available on the website
How to Opt Out of Inteligator
Inteligator offers individuals who do not want their information to show on the website's search records to opt-out of these records. The steps to opt-out are as follows:
Visit the Inteligator website using your computer web browser or smartphone by typing the URL into the browser address bar and going to the home page.
Scroll to the bottom of the home page and click on the 'Privacy Policy' to access the page.
On the 'Privacy Policy' page scroll downwards and locate the 'Notifications & Opt-out' paragraph.
Find and access the link to view the data opt-out policy within the 'Notifications & Opt-out'. This links to a contact us form.
Complete the form ensuring the selected subject is 'privacy' and explain clearly the request for record removal in the comments or questions field of the form.
Complete the CAPTCHA and submit the request.
Inteligator does not give much information on the process of removing a record from their databases so it is not quite clear how long the process for the removal of records will take. Users of the service can get in touch by calling the 24-hour call center at (800) 791-1427 or by email at support@infotracer.com. Inteligator can also be reached by mail at:
Inteligator
227 Lewis Wharf
Boston, Ma 02110
Users of the service can cancel their subscription during the trial period and will only be billed the discounted fees for this period. To cancel during the trial period, users can send a cancellation request by email to cancellations@inteligator.com or call the 24-hour toll-free call center at (800) 791-1427.
Inteligator discloses information collected with users to related companies, service providers, and suppliers to aid them as they conduct businesses with Inteligator. The service may also sell, rent, or lease the personal data of users to marketing partners, advertisers, or other third parties. Users who desire that Inteligator may not share their personal information with such parties may opt-out as above using the 'contact us' form.
What Difficulties Exist when Opting Out of Inteligator
The links to opting out on the Inteligator websites lead to a 'contact us' form. This can be confusing to users who may want to opt-out. Inteligator does not provide information on the process or the possibility that a removed record may start to appear again in the future. Users of the service can contact Inteligator for more information or for clarifications concerning the opting-out process by mail using the online contact form available on the website, using the 24-hour toll-free call center at (800) 791-1427, or by mail at:
Inteligator
227 Lewis Wharf
Boston, Ma 02110