Terms and Conditions

Last Updated On: 05/25/2021

The terms and conditions of this Agreement govern all aspects of your relationship with DeleteRecords. By visiting, using or subscribing to DeleteRecords.com website or services you certify that you have read and accept the terms and conditions as outlined in this Agreement. By requesting or subscribing to any services offered by DeleteRecords you acknowledge that clicking the "Activate Service" or other similarly worded buttons is the legal equivalent of you manually signing this Agreement and you will be legally bound by its terms and conditions in its entirety. If you do not agree to this Agreement ("Agreement" or "Privacy Policy"), do not click "Activate Service" (or similar) and do not access or otherwise use any of DeleteRecords Services.

Registered users of our Services are referred to as "Subscribers" and unregistered users are "Visitors". This Agreement applies to both. By visiting, using or subscribing to DelteRecords, you consent to the collection and use of certain information such as your IP address, device, usage date and related information, including but not limited to technical information about your device, as further explained in the Privacy Policy. Please check the privacy policy for further details.

DeleteRecords reserves the right to amend/revise this Agreement without advanced notice. Such amendment will be effective at the time we post the revised terms on the DeleteRecords website. Last revised date is clearly displayed at the top of this document. By visiting, using or subscribing to DeleteRecords you agree to check for updates to this Agreement.If you choose to subscribe to any of DeleteRecords services you understand that by logging into your DeleteRecords Account or by continuing to maintain your DeleteRecords account/subscription you are accepting the terms of the revised agreement and will be legally bound by its terms and conditions outlined within the revised Agreement.

BY USING THE WEBSITE OR USING ANY DeleteRecords SERVICES, YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST 18 YEARS OLD AND ARE OTHERWISE LEGALLY QUALIFIED TO ENTER INTO AND FORM AGREEMENTS UNDER APPLICABLE LAW.

Services

This Agreement applies to all DeleteRecords assets including mobile applications, websites, and related services. DeleteRecords website applications and the service may not be used in any way, which is deemed illegal, harmful to others. As a DeleteRecords subscriber you warrant that the information you provide us is in fact, factual as it relates to who you are. You may not use information belonging to another person. You may not create, duplicate or register new accounts using someone else's information. If you give us information that we suspect isn't true, accurate, or about you,DeleteRecords has the right to suspend or terminate your subscription and refuse any and all current or future service.

By subscribing to any of our services you are employing DeleteRecords to work on your behalf to remove your personally identifying information from various public records websites and web-based services. For a list of all of the third-party services we cover visit our brands page: https://www.deleterecords.com/brands

By employing DeleteRecords to advocate for your privacy you are giving DeleteRecords the authority to act on your behalf for the purpose of removing your personal information from third-party websites. This allows us to submit opt-out requests and communicate with third-party websites like data brokers, aggregators or any other parties who have control over your publicly facing personal information.

I understand and agree that DeleteRecords will require my personal information including proof of identity documents in order to provide service (facilitate third party data opt-out request). DeleteRecords will not sell, distribute, circulate, modify or exploit any information provided through the service process. Subscriber information will be stored in a DeleteRecords database for as long as the subscriber remains active.

You understand that as a subscriber DeleteRecords will make good faith effort to provide services by working to remove or restrict your personal information from appearing on Third-Party data broker websites. DeleteRecords does not own or control any third-party data broker websites and does not guarantee that your personal information displayed through Third-Party data brokers websites can be actively removed or suppressed through the use of DeleteRecords services. Some data brokers may be slow to comply to opt-out requests or may not comply at all.

YOU ACKNOWLEDGE AND AGREE THAT DeleteRecords, ITS AFFILIATES, THEIR RESPECTIVE OFFICERS AND EMPLOYEES AND THE INFORMATION PROVIDERS WILL NOT BE LIABLE IN ANY WAY FOR ANY THIRD PARTY PRIVACY VIOLATIONS, ERRORS, DELAYS, FAILURES, OMISSIONS, INTERRUPTIONS, OR NON-PERFORMANCE OF SERVICES.

DeleteRecords does not offer the ability to process, retrieve or opt-out any international records or personal data belonging to individuals living outside of United States of America.

You agree and understand that part or all of the DeleteRecords webpages, applications and Services offered within may occasionally be unavailable during scheduled maintenance or unscheduled downtime (collectively "Downtime").

Please note: DeleteRecords reserves the right to publish, modify and remove any information or content as it relates to the DeleteRecords service, assets and offerings. DeleteRecords is not obligated to notify or publish such changes.

Purchase & Billing

We offer a number of different pricing and service options for information removal and monitoring services that vary in cost. All of our subscription plans and fees are clearly posted on our pricing page. :https://www.deleterecords.com/pricing

All subscribers must agree to our terms of service disclosure prior to purchase. If you subscribe to DeleteRecords service you are required to pay all of the applicable fees and taxes as outlined on the register page prior to payment. Some purchases may be subject to US state-based sales tax as well as foreign exchange fees. Failure to pay these fees will result in the termination of all services.

If you purchase a monthly subscription, we will continue billing your payment method (e.g.paypal, credit card, debit card) until you cancel/terminate your subscription. By subscribing to one of our monthly subscription plans you acknowledge that you're registering for a recurring subscription and will be automatically billed at the end of the subscription billing cycle. You may cancel/ terminate your monthly subscription at any time by visiting: https://www.deleterecords.com/subscription-cancelation The termination of your subscription will not change any rights or obligations outlined in this document.

If by any chance you are not satisfied with our paid services, please contact us within 30 days from the date of purchase. Our team of industry professionals will work hard to resolve any issues you may have encountered while using the service. To reach our support team please visit:https://www.deleterecords.com/contact-us Refunds are handled on a case-by-case basis. Please note: Our refund policy is limited to four weeks. We will not be able to issue a refund after that period. We are unable to issue any partial refunds or refunds without a cause.

In order to prevent abuse our satisfaction guarantee is only applicable to customers subscribing for the first time. Satisfaction guarantee is not applicable to any and all subscribers that have violated any of our legal disclosures outlined in this agreement.

You understand that by making a purchase and subscribing to the DeleteRecords service you are employing the use of an intermediary service provider to assist you in removing your personal information from third party data brokers within the DeleteRecords network. You also acknowledge that you are aware that some third-party data brokers may take over 30 days to process personal data removal requests as submitted on your behalf by DelereRecords staff.

In an effort to further assist our subscribers DeleteRecords support staff offers subscribers with manual opt-out resolution facilitated by one of our trained industry professionals free of charge to all current subscribers. This service is offered to help expedite data removal from popular public records brokers and repositories. Subscribers accounts with manual expedition request history are not eligible for refunds.

You understand that we take fraud very seriously and we will notify and work with law enforcement agencies to address these issues if they occur. We reserve the right to suspend service to any account suspected of any suspicious activity without notice. You are responsible for all use of our services offered and the fees incurred from use. If you suspect that unauthorized use of your account is taking place you must notify us immediately.

You agree that DeleteRecords may suspend or terminate your use of the service without notice if you use the service in any prohibited manner and that such use will be deemed a breach of these Terms and Condition Agreement.

Preliminary Data Scan

DeleteRecords offers visitors a free preliminary personal information scan that will crawl proprietary third-party data source/s to locate indicators that the visitor's information may be publicly exposed. These searches use a 2-to-3point name and state match in order to confirm any search matches on the results page.

The preliminary personal information scan is intended for reference purposes only. The information obtained from using a preliminary name scan may not fully match the individual being scanned. In the case of popular names such as John Smith and similar it is not uncommon for the scan to generate broad match results that may not match the subjects being searched.

From time to time interruptions, errors, or other deficiencies in service may occur due to a variety of factors, some of which are outside of DeleteRecords control. These factors can contribute to service delays, errors, or downtimes.

By using the free preliminary personal information scan you acknowledge that the results of the scan may not always be accurate and may contain false positives.

Account Security

In order to protect DeleteRecord subscriber's privacy all active subscribers are required to use at least two (2) forms of authentication when accessing your DeleteRecords Subscriber Account, as well as when performing certain operations in my DeleteRecods Account or through communication requests with the DeleteRecords staff.

Subscriber authentication includes a valid username/email address to which the account is registered to as well as the account password. Should you forget your password you may use our Forgot Password feature https://www.deleterecords.com/forgot-password to reset your password securely through an automated system. You may also contact our support staff for additional help.

To prevent unauthorized access to subscriber account and search history we strongly urge subscribers to take steps to keep their account login information safe and secure.

If you feel that your DeleteRecords login information is compromised we urge you to reset your password by visiting https://www.deleterecords.com/forgot-password

Please note: Our support staff is strictly prohibited from processing or releasing any user personal information without user authentication. User authentication is required when requesting access to any subscriber's personal data. In most cases our support staff is able to authenticate a user when the support ticket is initiated from the email address to which the account is registered. When contacting support from an unrecognized/unregistered email address additional account holder authentication may be required to locate the account and authenticate subscriber. Additional authentication for support requests originating from unrecognized emails may include account holders valid order/receipt number and date of purchase.

If you choose to use a third party 2FA application on your device, you understand that you do so at your own risk. DeleteRecords reserves the right at DeleteRecords sole discretion to prohibit access from or by any device, including one on which the operating system has been or is suspected of having been modified or tampered with.

You understand that you are only permitted to access your DeleteRecords Account using your DeleteRecords Subscriber Account login credentials and other required forms of authentication. You are solely responsible for keeping your username and password ("Login Credentials") and your DeleteRecords order number confidential and secure.

You agree and accept full responsibility for safeguarding your DeleteRecords Account. You agree to immediately notify us in writing delivered via e-mail if you become aware of: any loss, theft, or unauthorized use of your Login Credentials or your DeleteRecords Subscriber Account. The use and storage of any information including your DeleteRecords Account history, Login Credentials and any other information available on your wireless, web-enabled cellular telephone or similar wireless communications device (collectively "Mobile Device") or your personal computer is at your own risk and is your sole responsibility. You agree to indemnify and hold DeleteRecords, any entities controlled by, controlling, or under common control with (such entity, as an "Affiliate"), respective officers and employees harmless from and against any Losses arising out of or relating to your failure to comply with any of your obligations as outlined in this agreement.

All information you provide through subscription and the data opt-out request process is ONLY used for the purposes of facilitating subscription purchase and providing data removal/opt-out services as itemized on the pricing page: https://www.deleterecords.com/pricing The information you submit to us is not shared, sold, or used for any marketing purposes. It is used strictly to assist in the facilitation of the data removal/opt-out process.

All order forms are encrypted through the implementation of secure socket layer technology (SSL). However, please be advised that while we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent unauthorized access, hacking, data loss or other breaches from ever occurring. In an unlikely event of a security system's breach, we may attempt to notify you electronically by posting a notice on the Site or sending an e-mail to you.

No Legal Advice

DeleteRecords offers a service that will help you restrict the exposure, sale and use of your publicly available personal information on third-party websites, such as data brokers and information aggregators. We will work on your behalf to remove or suppress your personal information as it appears on third party data broker websites within our brands network. This service does not constitute or replace any legal services that may be provided by an attorney.

DeleteRecords is not a law firm or a substitute for an attorney. We cannot provide any kind of legal advice, explanation, opinion, or recommendation about possible legal rights, remedies, defenses, options, selection of forms or strategies. Our staff is strictly prohibited from handling, discussing or providing advice on any ongoing legal matters. You understand and acknowledge that DeleteRecords does not provide legal advice.

Termination

DeleteRecords reserve the right to terminate your DeleteRecords Subscriber account and disallow your participation in the website, application and services offered within at any time and for any reason (including, but not limited to, violations of the terms of service agreement, violations of state and federal laws, abuse of DeleteRecords software or staff), or for no reason and without prior notice. DeleteRecords has the right to immediately suspend/disable/cancel any account affiliated with any subscriber which has a history of abuse based related administrative account/service termination/s.

Contact Disclosure

We follow generally accepted industry standards to protect your personal information. By providing Personal Data to DeleteRecords you agree that we may use this information for the purpose of electronic communication, processing service requests, administrative purposes and issues relating to your use of the site.

By contacting our staff or subscribing to any of the services offered by DeleteRecords you agree to receive digital communications in the form of automated email notifications. An automated email will be sent to the contact email you have provided during subscription/purchase process containing your order number, username and other vital subscriber information and resources. We will also send an email every time you contact our support staff. We will make best efforts to reach you using the contact information you provided. You are solely responsible for maintaining an accurate and up to date contact information in your DeleteRecords subscriber account.

We urge all subscribers to refrain from submitting personal or any billing related details or billing support requests via voice mail message. DO NOT submit your credit card numbers and other sensitive information via voice mail. Our support staff does not have access and is restricted from collecting any of our account holder's billing information. Voice mail messages are not automatically paired to the subscriber's username/email address or order number to which they may possibly belong. Due to the difficulties related to matching the users account ID through data submitted through voice messages we are unable to authenticate account holder through voice mail alone.

DeleteRecords may occasionally send you push notifications through our mobile applications with updates and other notices that may be of interest to you. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.

Intellectual Property Rights

DeleteRecords reserves all of its intellectual property rights. Subscribing or using DeleteRecords, applications, web applications and services does not transfer any content, property, or information ownership rights to the user/visitor/subscriber. You shall not by any means use the Services or otherwise transfer for value the Services or the Content. You agree not to challenge DeleteRecords rights in or otherwise attempt to assert any rights in the Services, except those explicitly granted under these Terms and Agreements. You agree not to use the Services except as expressly permitted under these Terms of Service Agreement. Copying, duplicating or selling any of the content as displayed on DeleteRecords websites, applications or any other assets is strictly prohibited.

The DeleteRecords Assets and Services are protected by copyright laws and international copyright treaties as well as other intellectual property laws. DeleteRecords and its licensors shall retain ownership in and to the Services and to all related intellectual property rights, including without limitation trademarks, trade names, database rights, unique content and patents. You are granted only a limited right to use the Services subject to these Terms and Conditions.

DeleteRecords respects the intellectual property of others and we ask our visitors and subscribers to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement or that your intellectual property rights have been otherwise violated, you should notify Service Objects of your infringement claim. Notification and claims of any possible copyright infringement should be emailed to DeleteRecords at abuse@DeleteRecords.com.

Disclaimer of Warranties

DeleteRecords will make good faith effort to facilitated all subscriber opt-outs through all third-party data brokers but we cannot guarantee that each and every data broker to which we submit the removal request will process the request in a timely manner or at all.

As we are not in control of the third-partie's sites that may display, sell or collect your personal information we cannot guarantee that your information will be permanently removed and blocked from public access. We will do our best and work hard to remove your personal information from third-party websites however, please keep in mind that DeleteRecords does not own or control any of the data brokers listed in our data broker network. In some cases our service may not be able to remove your information from certain non-compliant websites that host your personal information. You acknowledge that you are aware that our service may not be able to remove all of the information that may be posted related to you on the internet. Our service and products are provided on an "as is" basis, without warranties of any kind, either expressed or implied including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. DeleteRecords shall not be liable for the Content and other information disseminated or delivered through or in connection with our Services.

AS A RESULTOUR SERVICES ARE PROVIDED "AS IS". YOU KNOWINGLY AND FREELY ASSUME ALL RISK WHEN USING DeleteRecords WEBSITE.

Limitation Of Liability

YOU EXPRESSLY and Freely AGREE THAT DeleteRecords SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA AND GOODWILL, ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICES provided, even if advised of the possibility of such damages. In particular and without limitation DeleteRecords shall have no liability for any information stored or processed within the Services including the costs of recovering such information.

DeleteRecords and its affiliates disclaim all implied warranties, representations, fitness for a particular purpose, accuracy of data and non-infringement.

DeleteRecords does not guarantee that the services will function without error or interruption.DELETERECORDS IS NOT RESPONSIBLE FOR ANY PROBLEMS OR TECHNICAL MALFUNCTION OF WEBSITE, NETWORK, COMPUTER SYSTEMS, SERVERS, PROVIDERS, COMPUTER EQUIPMENT, OR SOFTWARE, OR FOR ANY FAILURE DUE TO TECHNICAL PROBLEMS OR TRAFFIC CONGESTION ON THE INTERNET. UNDER NO CIRCUMSTANCE WILL DELETERECORDS BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING PERSONAL INJURY OR DEATH, RESULTING FROM USE OF DeleteRecords website or service.

DELETERECORDS, ITS VENDORS, officers, DIRECTORS, managers, SHAREHOLDERS, employees, affiliates, agents, contractors, OR licensors, SHALL NOT BE LIABLE TO YOU FOR (I) LOST INCOME, LOST PROFIT, LOSS OF DATA, ANY direct, indirect, incidental, punitive, special or consequential damages, OR CLAIMS OF THIRD PARTIES, (II) any loss or damage of any kind incurred as a result of the use of or reliance upon THE COMPLETENESS OR ACCURACY OF any DATA OR OTHER INFORMATION MADE AVAILABLE VIA DeleteRecords. THESE LIMITATIONS OF LIABILITY FOR SUCH LOSSES WILL APPLY even if DeleteRecords HAVE BEEN advised of OR SHOULD HAVE BEEN AWARE OF their possibility.

Indemnification

You agree to indemnify, defend and hold DeleteRecords, our affiliates, partners, and licensors, each of our and their respective business partners (including without limitation third party sellers on websites operated by or on behalf of us) and each of our and their respective employees, contractors, officers, directors, shareholders, members, managers, insurers, attorneys, agents and representatives, harmless from and against any and all claims, losses, damages, liabilities, judgments, penalties, fines, costs and expenses (including attorney's fees), arising out of or relating to (I) your use of any of the Service Offerings in a manner not authorized by this Agreement, and/or in violation of the applicable restrictions, and/or applicable law, (2) your Applications, Communications, or Queries, alone or in combination with other applications, content or processes, including without limitation any claim involving infringement or misappropriation of third-party rights and/or the use, development, design, manufacture, production, advertising, promotion and/or marketing of any of your Applications, Communications and/or Queries, (3) your violation of any term or condition of this Agreement, including without limitation your representation and warranties, or (4) you or your contractors, employees, officers, directors, agents and/or representatives negligence or willful misconduct.

Dispute Resolution

By using the DeleteRecords website, applications or services, you agree that the laws of the State of Nevada, USA, without regard to principles of conflicts of laws, will govern this Agreement and any dispute of any sort that might arise between you and DeleteRecords (including without limitation any rulings issued and remedies ordered by an arbitrator).

Both parties will act in good faith to resolve any claim or dispute arising under this Agreement. If the parties fail to resolve a claim or dispute, that claim or dispute shall be settled by binding arbitration in Nevada, USA, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Judgment upon the award made by the arbitrator(s) may be entered in any court having jurisdiction thereof. You acknowledge that agreeing to such binding arbitration constitutes a waiver of your right to a jury trial and that this agreement to arbitrate is voluntary and not legally required. If any arbitration or legal action or similar proceeding is instituted by either party concerning the payment of our fees or costs advanced hereunder, the prevailing party will be entitled to collect its reasonable attorneys' fees, in addition to any other relief the party may obtain.

General Disclosure

This Terms of Service Agreement(including additional terms that may be provided by us through individual service requests) is the only agreement between DeleteRecords and you, and supersedes all prior agreements for the Services.

How To Reach Us

If you have any questions about our Terms of Service Agreement, please contact DeleteRecords team by visiting our contact page: https://www.deleterecords.com/contact-us